Quick Summary
Return Window
30 Days
Return Shipping
FREE
The 30-Day Window
Gap, Old Navy, Banana Republic, and Athleta all share a standard **30-day** return window from the ship date for online orders. Items must be in their original condition: unwashed and unworn.
Free and Easy Returns
Returns are free when you use their prepaid UPS shipping label or return items to a store location. Note that items marked as "Mail Only" cannot be returned to a physical store.