Quick Summary
Standard Window
30 Days
Member Returns
Free
The 30-Day Window
H&M allows returns within 30 days of the purchase date (in-store) or delivery date (online). Items must be unworn and in original condition.
H&M Loyalty Program
Joining the H&M Loyalty program is free and gives you the advantage of free returns on all online orders. Non-members may be charged a small fee for mail-in returns.