Quick Summary
Standard Window
30 Days
Mail-in Fee
$9.99
The 30-Day Window
Macy's accepts most returns within **30 days** of purchase. This applies to both in-store and online purchases. However, "Last Act" items are final sale and cannot be returned.
Avoid Shipping Fees
Returning by mail will incur a **$9.99 shipping fee** unless you are a Star Rewards Premier or Elite member. To avoid this cost, you can always return your online orders to any Macy's store for **free**.