Quick Summary
Standard Window
30 Days
Return Method
In-Store Only
The 30-Day Window
Ross allows returns within **30 days** of purchase for a full refund to your original payment method. Since Ross does not offer online shopping, all returns must be made at a physical store location.
No Receipt? ID is Required
If you've lost your receipt, you can still return items for a Ross store credit at the item's current selling price. A valid government-issued photo ID is required for all returns without a receipt to prevent fraud.