Quick Summary
Full Refund
30 Days
Store Credit
31-60 Days
The "Gently Used" Policy
Sephora is famous for its gently used return policy. If a product didn't work for your skin or you chose the wrong shade, you can return it within 30 days for a full refund to your original payment method.
Store Credit Window
If you miss the 30-day window, don't worry. You can still return items between 31 and 60 days for Sephora store credit. Beyond 60 days, returns are typically not accepted.